Privacy Policy
At CRM Synergies Mexico, we respect and protect the privacy of our customers, suppliers, business partners, and website visitors.
Protection of personal data
This Privacy Policy describes how we collect, use, store, and protect the personal data you provide to us through our contact forms, quote requests, marketing communications, or any other digital channels related to our products and services.
Data Controller
CRM Synergies Mexico is responsible for processing the personal data it collects through this website and its official communication channels.
Contact email: customercare@crmsynergies.com
Phone: +52 55 2449 4382
Presence: México, Spain, Brazil and U.SA.
Personal information we may collect
We may collect and process the following personal data:
Full name.
Company name.
Job title or department.
Email address.
Phone number.
Country, city, or general location.
Information related to requests for quotes, technical requirements, welding products, waste management, spare parts, or circular economy services.
If you provide additional information in forms, messages, or attachments, such information will be used solely to address the relevant request.
Purposes of the processing
The personal data collected will be used for the following purposes:
To respond to requests for information, quotes, or technical advice.
To follow up on business opportunities.
To provide support related to electronic soldering products, alloys, spare parts, waste management, and circular economy programs.
To communicate with customers, suppliers, or prospects.
Sending technical, commercial, or corporate information related to our products and services, when applicable.
Complying with legal, contractual, administrative, or regulatory obligations.
Transfer of personal data
CRM Synergies Mexico may share personal data only when necessary to fulfill the purposes described above, with affiliated companies, business partners, and logistics, technical, or administrative service providers, always subject to appropriate confidentiality and security measures.
We do not sell, rent, or share personal data with third parties.
ARCO Rights
You have the right to access, correct, delete, or object to the processing of your personal data, as well as to withdraw the consent you have given for its use.
To exercise these rights, you may send a request to the following email address:
customercare@crmsynergies.com
The request must include your full name, contact information, a clear description of the right you wish to exercise, and, if applicable, documentation proving your identity or legal representation.
Use of Cookies and Similar Technologies
This website may use cookies or similar technologies to improve your browsing experience, analyze the site's performance, and facilitate the use of forms or digital tools.
You can configure your browser to block or delete cookies; however, some features of the site may be limited.
Data retention
Personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected, as well as to comply with applicable legal, tax, commercial, or administrative obligations.
Changes to this policy
CRM Synergies Mexico reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted in this section of the website.